Payments and Refunds
Payments and Refunds — Zuri Voyages
Welcome to Zuri Voyages.
1. Payment Methods
We accept:
Paystack (Card, M-Pesa, Bank Transfer)
Partial installment plans (on selected packages)
2. Booking Payments
A booking is confirmed only after payment or deposit is received
Some packages require full payment upfront
For custom trips: a 50% deposit is required
3. Refund Policy
Refunds depend on the package type:
Standard Packages
100% refund if cancellation is made within 48 hours of booking
50% refund if cancelled 21–14 days before travel
No refund for cancellations made less than 14 days before travel
International Events
Because of strict partner policies:
Deposits are non-refundable
Balance may be transferable to another travel date (depends on partner availability)
4. No-Show Policy
No-shows automatically forfeit all payments.
5. Changes & Amendments
Changes such as:
Name edits
Date changes
Accommodation upgrades
…may attract extra fees.
